Reference Book Including Solved Question Papers Based on I.G.N.O.U. Syllabus.
COMMUNICATION SKILLS
- THE PROCESS OF COMMUNICATION
- TELEPHONE TECHNIQUES
- JOB APPLICATIONS AND INTERVIEWS
- GROUP DISCUSSIONS
- MANAGING ORGANISATIONAL STRUCTURE
- MEETINGS
- TAKING NOTES AND PREPARING MINUTES
- PRESENTATION SKILLS – IÂ
- PRESENTATION SKILLS – II
- NEGOTIATION SKILLS
Â
Â
