IGNOU BCA MCS-15 Communication Skills

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Description

Reference Book Including Solved Question Papers Based on I.G.N.O.U. Syllabus.

COMMUNICATION SKILLS

  • THE PROCESS OF COMMUNICATION
  • TELEPHONE TECHNIQUES
  • JOB APPLICATIONS AND INTERVIEWS
  • GROUP DISCUSSIONS
  • MANAGING ORGANISATIONAL STRUCTURE
  • MEETINGS
  • TAKING NOTES AND PREPARING MINUTES
  • PRESENTATION SKILLS – I 
  • PRESENTATION SKILLS – II
  • NEGOTIATION SKILLS