MCS015 Communication Skills (IGNOU Help book for MCS-015 in English Medium)
COMMUNICATION SKILLS
- THE PROCESS OF COMMUNICATION
- TELEPHONE TECHNIQUES
- JOB APPLICATIONS AND INTERVIEWS
- GROUP DISCUSSIONS
- MANAGING ORGANISATIONAL STRUCTURE
- MEETINGS
- TAKING NOTES AND PREPARING MINUTES
- PRESENTATION SKILLS – IÂ
- PRESENTATION SKILLS – II
- NEGOTIATION SKILLS